Shipping Policies

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• To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

• While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. However, we will inform you before doing it.

• If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuses to take delivery of the package, and call our Customer Care 9150002527 or Email at (info@agsirrigation.com), mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

• Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

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Shipping Time / Delivery Time

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• We make our best efforts to ship your order within one day of the order. 99% of our orders are shipped within one day.

• We ship on week days (Monday to Saturday), excluding public holidays. Orders placed on SUNDAY will be shipped only on MONDAY

• Though we can guarantee a delivery time of 2-5 days to anywhere in India, it is totally beyond our control. Each shipping companies have their own methods, intermediate transit locations etc. and the delivery time is not predictable.

• Please plan your order allowing sufficient time for the delivery instead of last minute orders.

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100% Refund/Replacement*:

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We guarantee to provide accurate descriptions and high-quality product as mentioned in the website. In order to protect customers from shipping damage, item mismatch or parts missing, etc., we are providing 2 days time (From the date of order delivery) to report the complaint by going to my account section and then to your order, the you will find option for Request Refund. Our technical team will verify the submitted details visually and will issue RMA number to return the material. Once we received the product, our experts will verify the issue reported and will send the replacement items to the customer. Shipping cost. Prepaid by us: Incase we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way. Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancelation and return without valid reason. AGS IRRIGATION reserves the right to take the final decision on all refund requests. Changing or Canceling An Order:

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 Need change something about your order or just want it canceled? You can ask us (by Email or by call) to change the items on your order, update an address or payment method, or just cancel it. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status “Pending” or “Payment Verification” can be altered or cancelled. If your order has already moved to a different status, you won’t be able to alter it or cancel it. In some cases Order cancellation may attract 5% bank charges depending on the payment methods used by customer.(It is because most of payment gateway providers collect their Commission even though order cancelled and refunded.).Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. AGS IRRIGATION reserves the right to take the final decision on all refund requests.

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Number of days taken to process the refund and credit the amount to the customer's bank account.

    :(7-10 working days). 

Shipping days or the delivery days of the products ( minimum and maximum days) 

    :(Minimum 3 Days to maximum 7 Days)

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Contact details : +91 - 9150002527 / 9150002727